Contact Us

Thank you for your interest in IXG LTD. We are dedicated to providing a diverse range of Chinese tea products—including green tea, black tea, oolong tea, jasmine tea, and other traditional varieties—to individual consumers and business clients across the UK and Europe.

Whether you are looking to purchase tea for personal consumption or inquiring about bulk orders on behalf of a retailer, café, restaurant, or other business, we welcome you to get in touch. We are committed to understanding your needs and providing clear, timely assistance.

Contact Information

Company: IXG LTD
Address: 167-169 Great Portland Street, London, England, W1W 5PF
Email: support@ixgtea.shop
Phone: +44 7985 435974

How Can We Help You?

Product Inquiries: Information on product details and packaging specifications for green tea, black tea, oolong tea, jasmine tea, and other Chinese teas.
Order Inquiries: Status updates on orders, processing progress, and purchase-related questions.
Wholesale & Business Procurement: Bulk purchasing inquiries for retailers, cafés, restaurants, and other commercial clients.
Delivery Inquiries: Information on shipping arrangements, logistics tracking, and delivery-related matters.
After-Sales Support: Please contact us regarding any questions about your received products or orders so we can verify the details and assist you further.

Customer Service Hours

If you have any questions or require further assistance, please feel free to contact us via email or phone. To help us address your needs efficiently, please include your name, order number (if applicable), and a detailed description of your inquiry in your email.

You are welcome to leave a message or send an email outside of business hours. We aim to respond to all inquiries within 24 hours of receipt.

Thank You for Your Trust

IXG LTD values ​​the opinions and feedback of every customer. We remain committed to meeting customer needs by providing clear product information, convenient communication channels, and reliable customer support.

Thank you for choosing IXG LTD; we look forward to providing you with excellent Chinese tea products and services.